انگلیسی کاربردی در میهمانداری

فهرست مطالب:

Unit 0: 7 rules for Speaking English Faster

Unit1: Making Reservations

Unit 2: Checking-In

Unit 3: Check-out / Getting to the airport

Unit 4: Calling to Cancel a Reservation

Unit 5: Requesting a Wake-Up Call

Unit 6: Disputing the Bill

Unit 7: Requesting More Supplies for the Minibar

Unit 8: Talking to Room Service

Unit 9: Talking to Cleaning Staff

Unit 10: Calling to Report a Cockroach Problem

Unit 11: Asking the Concierge for Restaurant Advice

Unit 12: Storing Luggage for a Few Hours 

Unit 13: Asking about the Swimming Pool

Unit 14: Calling for a Wireless Connection

Unit 15: Asking about the Hotel Gym

Unit 16: To Hold a Parcel for Pick-up

Unit 17: Calling to Report a Medical Emergency

Unit 18: Asking Where to Make a Copy